Complaints

Dog with a Mission strives to deliver high quality products and services. If for any reason you may have a complaint, you can contact us by phone, post or e-mail. 

It can always happen that something does not quite go as planned. We advise you to first make complaints known to us by emailing [email protected] If this does not lead to a solution, it is possible to submit your dispute for mediation via Stichting WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil. From 15 February 2016, it is also possible for consumers in the EU to register complaints via the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not already pending elsewhere, you are free to file your complaint via the European Union platform.

Please address to:

Dog with a Mission
Berenkoog 41
1822 BH Alkmaar, The Netherlands
Phone: 0031 (0) 72-2410001(monday till thursday (10 - 16.30). 
E-mail: [email protected]